Specialist nursing service for wounds that are taking a long time to heal. This includes surgical wounds, leg ulcers or pressure ulcers.

To move someone or something from one place, vehicle, person, or group to another.

The use of drugs, exercises, etc. to cure a person of an illness or injury.

Something that causes someone to feel upset and frightened because they are made to remember something bad that has happened in the past or something they have a dislike to.

The policy for managing allegations of abuse against staff members.

To know why or how something happens or works.

An death that was unanticipated or occurred earlier than expected.

An incident where a resident has been found missing from a centre without the residential care facility staff’s knowledge of his or her whereabouts.

A numeric or alphanumeric string that is associated with an individual person using a service.

Not reacting to a stimulus because of being unconscious or very ill.

Unintentional passing of urine.

Common infections that happen when bacteria enter the urethra, and infect the urinary tract.