The provision of what is necessary for the physical and mental health, welfare, maintenance, and protection of an individual.

The various practices and processes that a service puts in place to manage the assessed needs of the individual (service user).

A senior manager responsible for the care and welfare of service users.

An overarching plan developed to support a child's or older person’s health, personal and social care and support needs and provide guidance for staff.

A hard covering used to keep a broken bone in the correct position and protect it until it heals.

The disease or injury which started the train (sequence) of morbid (disease-related) events which led directly to death, or the circumstances of the accident or violence which produced the fatal injury.

Is the intentional use of medication to control or modify a person’s behaviour or to ensure a patient is compliant or not capable of resistance, when no medically identified condition is being treated; where the treatment is not necessary for the condition; or the intended effect of the drug is to sedate the person for convenience or for disciplinary purposes.

(especially of a disease or something bad) continuing for a long time.

Entitlement to equal social opportunities and equality under the law.

A nurse with management responsibilities for staff and clinical care.

A nurse with specialist training in a specific aspect of care (e.g. skin integrity, dementia).

The term used to describe waste produced from healthcare and similar activities that may pose a risk of infection, for example, swabs, bandages, dressings etc. or may prove hazardous, for example medicines.